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This web page details our opinions of and experiences with:

COMCAST
Comcast Sucks
6-27-09, 13:45 hrs Pacific
Near 13th Ave NW and 85th Ave NW in Seattle, 98117

This web page has been delivered to the following Comcast office:

1140 North 94th Street Seattle WA 98103, Phone Number : 877-824-2288

 

Pics below!

We've had more trouble with Comcast over the decades than probably any other business we've been unfortunate enough to deal with in the US or any other country around the world. That's a statement of fact. To add injury to insult, Comcast seems hell-bent on sending out its employees to harass and annoy us at home, constantly begging at our door to offer us this ridiculous "special deal" or that one, never quite grasping that if they simply MADE THEIR FREAKING SERVICES WORK AS ADVERTISED, they wouldn't have to go schlepping door to door to drum up sales.

That being the case, we now meticulously post "NO TRESPASSING" and "NO SOLICITORS" signs on the outside common doors to our secured apartment building. That used to keep these pests out. Apparently it no longer works, because Comcast employees now ignore those signs utterly, and even find ways of getting through locked doors to enter our building.

This shall constitute fair and legal warning to Comcast:

If we find your employees in our building one more time we will effect a "Citizen's Arrest" on them and physically hold them for law enforcement.

That is a fact. This crap WILL stop.

 

At 13:45 hrs Pacific on 6-27-09 we were alerted to knocking at our front door, which is located through a hall and up a flight of stairs from the outside, common door, which is always locked (it cannot be unlocked). That outside door is prominently posted "NO SOLICITORS" and has been for many years.

When we were slow to answer the door, the visitors began hitting the doorbell.

Already annoyed, I finally opened the door to find two male individuals in street clothes, one of whom launched immediately into a sales pitch for Comcast, saying that they noticed we had a Direct TV satellite dish on our deck and they were targeting everyone in the area who displayed such a dish.

I interupted him at that point to ask if he had seen the "NO SOLICITING" signs downstairs. He replied that he had (!), but thought they didn't apply---

I cut him off, then advised them they had five seconds to depart and not return, or we would call the police.

One of these sociological prizes began to argue. I reminded him that five seconds meant five seconds..

Grudgingly, these two, whom I will refer to henceforth as Beevis and Butthead, then departed, muttering unpleasantries under their breaths as they descended the stairs.

I ask you: Who needs this crap? We live in a secured building for a reason -- namely because we don't want to be bothered by ANYONE unless they have a legitimate reason to be inside the building.

I steamed over this blatant intrusion for a couple of minutes, then realized that I was hearing this same damned pitch through an open window downstairs. I grabbed a camera and went downstairs and upon opening the common door found that these two idiots had cornered yet another tenant on our porch and were verbally wailing away at him.

I snapped a couple of pictures, as shown below:

These guys then decided it was probably time to give up on our building after all, and both skedaddled off the property.

I went back upstairs and seethed some more, and I walked out to the balcony to see if the large security cam up there had caught anything.

Curiously, neither of these twerps were in sight, and after several minutes I began to wonder if they had come back into the building. I checked around, couldn't find them, so walked back outside to see if I could get a number off of the Comcast truck or van they must be driving. Curiously, however, there were no Comcast vehicles anywhere on the street. I began to wonder if these guys were Comcast employees at all, given that they weren't wearing any type of uniform (except a hat, which can be procured just about anywhere). Perhaps we had an instance here in which a couple of turkeys were just casing apartments for later nefarious activities. Decades before, in another city, two such guys had entered another building I lived in, and I watched them come up the stairs, checking every doorknob on the way up. When they got to my door, I opened the door and one of them head-butted me and ran into my unit where my wife and 6 year old son were watching TV. I removed him at gunpoint. Both idiots then ran to their car and took off, sideswiping a string of parked cars as they went. You just never know who's lurking around these days, especially two guys who had admittedly ignored the NO SOLICITOR sign, who had found some way to get through a locked common door, who didn't seem to be predisposed to simply LEAVING when asked, and who weren't driving any kind of company car. All of these factors made this suspicious as hell. I also know from long and painful experience that Comcast is the type of company that is EXACTLY stupid enough to hire people who would act like this.

I finally did locate these two morons across the street, trying to get into yet another apartment building, and apparently being asked to leave by one of the tenants there. As they gave up on that building and headed back out to the street they were surprised to see me there once again, camera in hand. At this point the little jackass shown in the top picture on this page started flipping me off and making smart-ass remarks. It took me a minute to get the camera powered up, but I managed to catch one shot of this piece of human garbage flipping me off from the driver's side seat of the car (see below).

As I stood behind their vehicle to be sure I got a clear shot of their plate (see second image below), the driver put the car in reverse, and I thought for a moment he was going to try to back over me. In a situation like that, what do you aim for, the gas tank, the tires, or the back of the driver's head? He apparently thought better of that plan and then accelerated at a high rate of speed down the block and through this otherwise tranquil neighborhood where children ride their trikes and the elderly walk their dogs in peace. At least they try to.

The vehicle disappeared from sight and we called the police. We were informed that since the little shit-holes had left, no officer would respond.

We consider this incident closed, but never forgotten. We had cancelled our Comcast cable TV subscription years before, in favor of satellite, because of far too many experiences with Comcast that ran just about like this. Over the decades we have found Comcast to be the most consistently stupid enterprise we've ever struggled to do business with. We're told that the Washington Attorney General's files that hold Comcast complaints is one of the largest files in their possession. These people are brain-dead, and that causes them to hire only the brain-dead. We're sick of it and we don't want these people around unless they have legitimate business here to perform.

An unexpected benefit of switching to satellite TV is that it has been almost 100% clear and reliable over a period of several years. We experience a signal problem for a duration of not more than one minute, perhaps once or twice per year. With Comcast cable TV, the outages numbered in the dozens per month and often lasted hours.